Returns & Exchanges

At Etonic, we stand by the quality of our footwear and apparel. If you are not completely satisfied with your purchase, you may return or exchange your items within 30 days of delivery provided they are in original, unworn condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email.

• 3.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all tags are attached, and affix the return label to the outside of the box.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.